Frequently used services
A
- An abdominal aortic aneurysm, or AAA as it is commonly referred to, is a balloon like swelling of the aorta, the main artery leading away from your heart which passes through your abdomen.
Accident & Emergency
If you suffer a life-threatening emergency or a major injury, immediately attend the Accident and Emergency (A&E) department at the QE hospital. If you are unsure if A&E is the right place to go, please visit 111.nhs.uk or call 111.Department: Emergency care
Acute Oncology Service
The Acute Oncology Service provides support to cancer patients who are acutely unwell and have been admitted to hospital due to complications of their cancer, a suspected cancer, or due to their cancer treatment.Department: Cancer services
Audiology
Audiology offers a leading service in the diagnosis and management of hearing problems to both adults and children. We strive to offer high-quality patient care to all who are referred to our services.Department: Clinical support services
B
Bereavement Services
The Bereavement service at Gateshead provides immediate support for families by ward staff as well as religious and spiritual support by the hospital chaplains.Birth Reflections
We have a team of senior midwives who are able to meet with you/partner/family in confidence to review your experience of pregnancy and childbirth.Department: Maternity services
Bladder and Bowel
Our team of specialist nurses are trained to offer individuals with bladder and bowel problems support and advice.Department: Bladder and bowel services, Screening services
Breast Care Nurses
The Breast Care Nurses (BCN) provide expert advice and guidance on breast cancer, benign breast conditions, breast screening, treatment options as well as practical information and support.Department: Cancer services
Breast Screening
The Gateshead Breast Screening Service is based at the Queen Elizabeth Hospital. It covers Gateshead, South Tyneside, Sunderland, Durham and Chester-le-Street.Department: Cancer services, Screening services
C
Cancer Services
Gateshead provides comprehensive services for patients with common cancers.Department: Cancer services
Capsule Endoscopy Service
The capsule endoscopy service provides an innovative technique that provides non-invasive visualisation of the whole intestinal tract.Department: Clinical support services
Cardio Catheter Lab
Cardio Cath Lab carry out inpatient and outpatient Cardiac procedures, with a consultant cardiologist.Department: Medicine
Cardiology
Cardiology is also known as Ward 8 and provides inpatient care and treatment for patients with various cardiac conditions.Department: Medicine
Chemotherapy Day Unit
Chemotherapy day unit is for Oncology and Haematology patients requiring day case chemotherapy and supportive treatments.Department: Cancer services
Children’s Bladder and Bowel Service
The service offers a confidential, friendly service to children with a range of bladder and bowel conditions.Department: Bladder and bowel services, Children's services
Children’s Services
Our team aims to deliver the highest standards of care for children.Department: Children's services
Children’s Speech and Language Therapy
The Speech and Language Therapy (SLT) service aims to maximise the communication potential of children and young people aged 0-19 years with speech, language, and communication needs.Department: Children's services, Therapy services
Chronic Pain
Chronic pain is pain that lasts longer than the expected healing time, and can often be frustrating for patients. It is defined as pain that lasts longer than 3-6 months.Department: Clinical support services
Clinical Psychology for Older People
We see older people over 65 years old for a range of reasons including mental health difficulties, cognitive difficulties and other issues that arise during late adulthood.Department: Clinical support services, Older person's services
Colorectal and Stoma Care
Stoma and Colorectal specialists provide clinical expertise, information and support to patients with a wide range of bowel disorders.Department: Bladder and bowel services
Community Integrated Nursing Locality Team
The Locality teams provide for housebound patients requiring planned nursing care, e.g., post-surgical dressings.Department: Community services
Community Mental Health for Older People
Community Mental Health Team provides a wide range of support for people seeking specialist assessment and treatment for a mental health difficulty.Department: Community services, Mental health services, Older person's services
Community Services
Gateshead Community services cover a wide range of services and provide care for Children and Adults.Department: Community services
Community Stroke Rehab Team
The Community Stroke Rehabilitation Team (CSRT) help and support the rehabilitation (recovery and adjustment to life) of people who have had a stroke. We also help and support families and carers.Department: Community services
Complaints
The complaints system works to resolve patients' problems and help the Trust learn from patients' experiences to improve services.Cragside Ward
Cragside ward is an inpatient dementia assessment and treatment unit and aims to provide a comprehensive and holistic assessment of the older person’s physical, psychological, behavioural, social and spiritual needs.Department: Mental health services, Older person's services
Critical Care
Our Critical Care department is a 12-bedded department looking after the most critically ill patients.Department: Surgery and critical care services
D
Dementia
The Dementia Nurse Practitioner assess/support patients with dementia and their families whilst in hospital.Department: Mental health services, Older person's services
Diabetes
We are a multidisciplinary team of healthcare professionals who specialise in holistic diabetes care.Department: Clinical support services
Diagnostic imaging
Diagnostic imaging formally known as Radiology, provide a variety of services including xray, ultrasounds, CT and MRI scans.Department: Clinical support services
Discharge Liaison Team
The discharge liaison team support complex discharges from hospital back to the community.Department: Community services
E
Ear, Nose and Throat
The ENT service at the Queen Elizabeth Hospital is provided by the Newcastle upon Tyne Hospital Trust.Department: Clinical support services
Eastwood Health Team
Eastwood Intermediate Care Service provides a period of rehabilitation to help you learn or re-learn skills which will help you to continue living in your home.Department: Community services
Emergency Admissions Unit (EAU)
The EAU department is based on level 4 of the Emergency Care Centre for patients waiting for further tests and observations.Department: Emergency care
Endoscopy
An endoscopy is a procedure where the inside of your body is examined using an endoscope (a flexible tube with a small camera on the end).Department: Clinical support services
F
Falls and Syncope Service
The Falls and syncope service provides specialist assessment, advice and treatment to patients in clinics and in their own home environment to identify and minimise falls risk.Department: Community services
Falls Rapid Response Service
Working in partnership with NEAS, we provide a service to offer timely support to patients at home who have experienced a recent fall.Department: Clinical support services, Community services
Fertility and IVF
The Gateshead Fertility Unit at the Queen Elizabeth Hospital is one of the best in the country with a higher than average track record of creating families.Department: Women's health services
Frailty
Identifying frailty in people aged 65+ using the Rockwood Clinical Frailty Scale.Department: Older person's services
G
Gastroenterology
Gastroenterology treats a wide range of conditions relating to the liver and digestive tract (gullet, stomach, bowel).Department: Medicine
Gateshead Specialist Memory Hub
The service provides post-diagnostic support and treatment for patients aged 65 and over who have been diagnosed with a dementiaDepartment: Community services, Mental health services
H
Haematology
The haematology team offers care for patients with serious blood disorders including lymphoma, myeloma and leukaemia. We also see a wide range of general haematological conditions from anaemia to thrombosis.Department: Medicine
Hospice at Home
The hospice at home service is to provide additional support of the existing community nursing teams. This service operates on a needs-led basis to support people to be cared for and die at home if that is their wish.Department: Community services, Specialist Palliative Care
I
IVF
The Gateshead Fertility Unit at the Queen Elizabeth Hospital is one of the best in the country with a higher than average track record of creating families.Department: Women's health services
L
Library and Knowledge Services
Library and knowledge services underpin all aspects of the NHS. They supply evidence and make sure information is available and accessible when and where NHS staff need to use it.Department: Education
Liver Services
The Hepatology nurses care for patients with acute and chronic liver diseases.Department: Clinical support services
M
Maternity
Our highly skilled, caring team of professionals are here to support and guide you at all stages of pregnancy, birth and the early postnatal period.Department: Maternity services
Medical Education
The Medical Education team takes the lead in developing collaborative working relationships in clinical education within the Trust, bringing together clinical teaching resources for all health professionals.Department: Education
Medical Examiner Service
The Gateshead Medical Examiner Service is based at the Queen Elizabeth Hospital. All deaths that occur in England, both in the community and in hospitals, will be reviewed by a Medical Examiner for that area, other than those deaths that are referred directly to the coroner.Department: Clinical support services
Mental Health
Access to appropriate information can enable people to develop a better understanding of their difficulties and access mental health support.Department: Mental health services
N
Northern Gynaecological Oncology Centre
The NGOC provides a specialist commissioned Level 3 gynaecological cancer service. This service provides care for women who live within the region covered by Northern Cancer Alliance.Nutrition and Dietetics
We are a team of Dietitians, Nutrition Support Nurses, Advanced Clinical Practitioner (Nutrition), Dietetic Assistant Practitioners and Clerical Staff. We provide accurate, impartial advice to treat ill health, prevent food related problems and maximise recovery.Department: Clinical support services
O
Occupational Therapy
Occupational therapists work with people with a disability or an illness to promote independence in everyday life.Department: Therapy services
Older Person’s Mental Health Liaison Service
Gateshead Older Persons Mental Health Liaison Service offers high-quality and responsive mental health assessment/care/advice to older people who are inpatients within the QE Hospital.Department: Mental health services, Older person's services
Oncology
The Acute Oncology Service provides support to cancer patients who are acutely unwell and have been admitted to hospital due to complications of their cancer, a suspected cancer, or due to their cancer treatment.Department: Cancer services
Orthopaedics and Trauma
Our Trauma and Orthopaedics departments look after patients with injuries and conditions that affect the bones and joints, as well as soft tissues of hips, knees, shoulder and hands.Department: Clinical support services
Outpatients
Outpatients provide clinics and nursing support for multiple specialties across a range of sites.Department: Clinical support services
P
Parkinsons
Parkinson's disease is a a slow, progressive disease of the brain affecting learned voluntary movements such as walking, talking, dressing, turning over in bed, writing and leisure activities.Department: Clinical support services, Older person's services
Pathology
The Pathology Centre is a new, state-of-the-art facility which operates at the cutting edge of the delivery of pathology services in the UK.Department: Clinical support services
Patient Advice and Liaison Service (PALS)
PALS is a confidential service offering on-the-spot help and advice for patients, relatives, carers, and staff.Patient Initiated Follow Up (PIFU)
Patient initiated follow up (PIFU) is when a patient initiates a follow up appointment when they need one.Department: Clinical support services
Pharmacy
Our dedicated outpatient and inpatient pharmacy services ensure you receive the right medication for your needs at all times.Department: Clinical support services
Physiotherapy
Our Physiotherapy services help people of all ages with a wide range of physical conditions caused by illness, injury, or disability.Department: Therapy services
Podiatry
The Podiatry service in Gateshead aims to improve foot health, minimise foot and lower limb pathology and improve quality of life by reducing foot pain and discomfort with the treatment of podiatric conditions.Department: Clinical support services
R
Radiology
Radiology is now known as Diagnostic Imaging and provides a variety of services including xray, ultrasounds, CT and MRI scans.Department: Clinical support services
Rapid Response Team
The rapid response team provides timely support for patients at home to prevent deterioration in health and well-being promoting independence and avoiding the need for hospital or long-term care.Department: Clinical support services, Community services
Research and Development
Research can provide life-changing treatments, diagnose diseases earlier or more accurately and improve health and care for generations to come.Department: Clinical support services
Respiratory Medicine
The respiratory team provides services for people with a wide range of lung problems.Department: Medicine
Rheumatology
The Rheumatology team in Gateshead cares for a wide range of patients with problems affecting bones, joints and surrounding tissues.Department: Medicine
S
Same Day Emergency Care
Same Day Emergency Care is a patient-focused urgent care service for medical and surgical conditions that can be safely treated without overnight admission to hospital.Department: Emergency care
Specialist Palliative Care
Specialist palliative care is required by people with progressive, life-limiting illness, with or without additional conditions.Department: Specialist Palliative Care
Speech and Language Therapy (Adults)
The adult speech and language therapy service assess and manage people with swallowing, communication, voice, and fluency difficulties caused by a range of different conditions.Department: Therapy services
St Bede’s Unit
St Bede’s is our palliative care unit at the Queen Elizabeth Hospital where we care for patients at various stages of their illness providing symptom management, respite care and end-of-life care.Department: Specialist Palliative Care
Stoma Care
Stoma and Colorectal specialists provide clinical expertise, information and support to patients with a wide range of bowel disorders.Department: Bladder and bowel services
Strength and Balance
The Gateshead Strength and Balance Service is aimed at over 65 years old, vulnerable, mildly, and moderately frail adults with a history of falls, fear of falling, reduced confidence and strength and balance deficits.Department: Community services
Stroke Services
The stroke specialist team care for patients with acute stroke and are transferred to Gateshead if they need further inpatient care.Department: Medicine
Sunniside Ward
Sunniside ward is an acute mental health inpatient unit based the Gateshead site for patients presenting with functional mental health difficulties.Department: Mental health services, Older person's services
Surgery
We offer first-class patient care from our purpose-built Peter Smith Surgery Centre at QE Gateshead.Department: Surgery and critical care services
T
Termination of pregnancy
Department: Women's health services
Tobacco Dependency Treatment Service QUIT Team
Tobacco Dependency Treatment Service QUIT Team provides an in house stop smoking programme for patients visitors and staff.Department: Clinical support services, Maternity services
Trauma and Orthopaedics
Our Trauma and Orthopaedics departments look after patients with injuries and conditions that affect the bones and joints, as well as soft tissues of hips, knees, shoulder and hands.Department: Clinical support services
U
Urgent Treatment Centre
Our Urgent Treatment Centres (UTC) at QE Gateshead and Blaydon Primary Care Centre are able to treat minor injuries. Please use 111.nhs.uk or call 111 who are able to arrange an appointment to attend either of these services.Department: Emergency care
Urology
The Urology service provide day case surgery, outpatients clinics, clinics for the investigation of both microscopic and macroscopic haematuria and for Trans-rectal Ultrasounds and prostate biopsy.Department: Surgery and critical care services
W
Women’s Health Clinic
The Women’s Health Clinic is an outpatient department where we aim to provide a high quality care for both Antenatal and Gynaecology Services.Department: Women's health services
X
Xray
X-ray is a common method of examining the inside of the body, particularly looking at bones and some soft tissues like chest and abdomen.Department: Clinical support services
Y
Younger Persons Memory Service
This service is to provide a supportive service to maximise independence and keep our patients are as well as they can be.Department: Community services, Mental health services