Our non-emergency patient transport service
Some people are eligible for non-emergency patient transport services (PTS). These services provide free transport to and from hospital for:
- people whose condition means they need additional medical support during their journey
- people who find it difficult to walk
- parents or guardians of children who are being transported
Patients should contact the PTS contact centre on 0191 215 1515 to enquire about booking patient transport to your appointment. The line is open from Monday to Friday, 8am-6pm.
The ambulance service will ask a series of questions to assess your need for patient transport.