Easily access your online appointment
Make sure you have your appointment letter to hand when you attend your online video consultation.
This will enable you to select the correct specialty or service to call.
Follow the on-screen instructions throughout the process.
After selecting the correct specialty, you will be prompted to select the clinician or clinic detailed on your letter.
You then click on the ‘start video call’ button, and you will enter the waiting area.
Enter the details requested when prompted and then click continue.
Continue to follow the on screen instructions and click ‘Allow’ if a message comes up requesting access to your device’s camera and audio functions.
Look out for any messages from our staff popping up on your screen.
Your clinician will join the call when he or she is ready to start your appointment.