Cheryl Gascoigne, who works at Newcastle upon Tyne Hospitals, was admitted to the QE in September – and was cared for by the team on ward 1.
Cheryl explains: “One of the scariest things is that I don’t know where I caught covid – but I know it was during a fortnight’s annual leave from work.
“I was terrified when I was taken to hospital – but even in my moments of horror, people went above and beyond to make me feel comfortable. My paramedic James put on the music I like, Nirvana and Red Hot Chili Peppers, to make me more comfortable. And through A&E I was treated like a VIP, I’ll never forget it.
“My experience was utterly flawless. Ward 1 staff were amazing. I went there during the night but every single member of staff introduced themselves to me, which has massive value.
“I felt like an individual, not just a patient, and that people genuinely cared for me. They were so professional and fastidious with their hygiene and PPE.
“Even the food was smashing – the catering was always fabulous and I looked forward to mealtimes!
Thank you from the bottom of my heart – you all have my sincere gratitude.”
Cheryl was also interviewed on BBC Radio Newcastle last week – urging the public to wear masks and get the vaccine.